FAQ
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Cosmetic products & offer

At BIOTIC Phocea, we've really focused our turnkey offers on enabling our customers to get started fairly quickly with small quantities, because we know that it's not always easy to keep stock at the outset. That's why we offer MOQs starting from 10 kilos, which generally means 200 pieces in 50 ml formats.

In the case of made-to-measure products, sourcing of raw materials is inevitably a little more important. We therefore impose a slightly higher MOQ (minimum production quantity) of around 1,000 pieces.

Our production lead times are fairly short: for a turnkey project, it takes 5 to 6 weeks once we've received all the elements we need to launch production: the packaging and your decorations.

Of course, prior to production, there is a negotiation phase during which we discuss your project, advise you and guide you in your choice of formulas and packaging.

For a turnkey project, it therefore takes around 3 months in total from the first contact to the moment you receive your products.

For a made-to-measure project, the lead times are a little longer, as there is a testing phase for customized formulas which is incompressible.

- For a modified formulation, but based on our catalog, it takes three to six months to develop.

- For a 100% made-to-measure formulation, it would take around nine to twelve months.

Once your project is up and running, and we've validated the formulas and defined the quantities, we can also help you with the all-important regulatory aspects. We'll help you draw up your decorations: allegations, compulsory elements, etc.

Then there's the CPNP stage: notification on the European portal, which will enable you to sell your products in Europe.

You will also have the DIP (Dossier d'Information Produit): this file defines you as the person responsible for your product. This means you can communicate freely about your product.

At BIOTIC Phocea, we strive to work mainly with raw materials/ingredients that are environmentally friendly and also respectful of the skin.

This is why all our formulas (to be discovered in our catalog) have a high percentage of naturalness. Our formulation charter aims to have cosmetic formulas with a percentage of naturalness above 80%.

Many of our formulas can be COSMOS-certified. We work with the CosméCert label.

Yes, we send you samples to test, so you can choose the formula(s) best suited to your project/brand. This gives you a real idea of the formula's benefits, texture, fragrance...etc.

It's also possible to offer samples of a validated formula to your end customers. In this case, the MOQ is 5,000 sample units.

We choose to work with French or, at most, European suppliers. It's important for us to be able to offer you products whose raw materials can be traced.

Our factory is based in Marseille, FRANCE. Our products are therefore 100% made in France 🇫🇷